Privacy Policy

Last updated: [ 18 March 2026 ]

Overview

This Privacy Policy describes how Mood Fragrances (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Personal Information We Collect

When you visit our store, we may automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies and usage data

Additionally, when you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information (processed securely by payment providers)

  • Email address

  • Phone number

This information is referred to as Order Information.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Arrange shipping and delivery through our logistics partners

  • Communicate with you regarding orders or inquiries

  • Screen orders for potential risk or fraud

  • Improve and optimize our website and customer experience

  • Send marketing communications (only if you opt in)

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us provide our services, including:

  • Payment processing providers

  • Shipping and logistics partners such as Aramex

  • Website analytics services

  • Marketing and advertising platforms

We only share the minimum information necessary for these services.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enable core website functionality

  • Remember your preferences

  • Analyze website traffic and performance

  • Improve marketing effectiveness

You can disable cookies through your browser settings; however, some website features may not function properly.

Data Retention

We retain your Order Information for our records unless and until you request deletion of this information, subject to legal or accounting obligations.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Object to certain processing activities

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information.

Payments are processed through secure, PCI-compliant payment gateways.
We do not store full credit card details on our servers.

Third-Party Services & Links

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page.

Contact Us

For more information about our privacy practices or if you have questions, please contact us at:

Email: office@moodfragrances.com
Location: Dubai, United Arab Emirates